1. Commitment Period

• Each program is a 12-month commitment, starting on the date of your first payment.

• The program is designed to deliver consistent, goal-based improvement.

• Renewal after 12 months is by mutual agreement.

2. Joining Fee

• A one-time joining fee of $49 is payable on enrolment.

• This fee is non-refundable and covers administration and program setup.

3. Payments

• Program fees are billed monthly in advance at your selected package rate.

• Payments are processed via credit/debit card or direct debit.

• Missed or declined payments must be resolved within 7 days to maintain access.

• All fees include GST unless stated otherwise.

4. Coaching Sessions

• The program includes a set number of coaching sessions per month, as per your package.

• Lessons must be booked in advance and are subject to coach availability.

• Unused sessions do not roll over unless agreed due to special circumstances.

• 24 hours’ notice is required to cancel or reschedule sessions. Late cancellations may result in forfeited sessions.

5. Pause or Cancellation

• Programs may be paused once per year for up to 4 weeks.

• Requests must be made in writing.

• Early cancellation may incur an early termination fee equal to one month’s payment or the balance of remaining months, whichever is less.

• Past payments are non-refundable.

6. Communication & Support

• Members may contact the coach between lessons for brief swing reviews or feedback (typically one per month).

• Coaches aim to respond within 48 hours.

• Communication occurs via email, text, or approved video-sharing platforms.

7. Performance Data & Privacy

• Members consent to collection and storage of swing data, video, and performance metrics for coaching purposes.

• Data remains confidential and will not be shared without consent.

• Personal information is handled securely in accordance with privacy laws.

8. Refunds

• Programs are non-refundable due to reserved time and structured progression.

• In exceptional cases (e.g., medical injury or relocation), partial credits or rescheduled sessions may be offered at the coach’s discretion.

9. Liability

• Participation is at the member’s own risk.

• The coach is not responsible for injury, loss, or damage arising from participation, except as required by law.

• Members must ensure they are medically fit for coaching activities.

10. Agreement

• By enrolling, you acknowledge and agree to these Terms & Conditions and commit to the full 12-month program, associated payments, and joining fee.